Our customer experience was comfortable and well received from our visit to the OSD store in Overland Park, to our visit with Bob Westley at our home to show us the products we were interested in and help us decide on what colors we would like the best for our individual rooms. Bob was very thorough in his presentation and helping us understand what was available in what we were most interested in. Brian was even early for his appointment with us to install our new roller shades and it was interesting and exciting to watch each one of them being installed in our new windows. He answered any questions I had and was very pleasant during his time at our home. I wouldn’t hesitate to recommend OSD to any of my friends who might be looking for new window treatments or replacements. We were very happy with our entire experience with the pleasant and qualified personnel of OSD who made our decisions easy and the results were amazingly wonderful. Thanks to all at OSD!!! Well done.
Millie & Wendell B. - 08/29/16
I really appreciated all the advice and help that Kayla gave me through the selection and ordering process. She was always very helpful and went out of her way to make sure I was very pleased w/services provided by One Stop.
Heather F. - 08/28/16
Nichol always has done a magnificent job for us. Our home looks updated and beautiful thanks to Nichol’s advice and professional experience. Thank you.
Catherine & Eugen B - 08/25/16
Our daughter has used One Stop Decorating twice and was very satisfied with the products and services. As a result, we felt very comfortable selecting One Stop for our needs- and we were not disappointed! Lisa Skells was very bubbly and energetic and a true pleasure to work with. She is very knowledgeable and was very helpful in assisting us on our selection of styles and color. Our satisfaction didn’t stop there. When the installer, Adam Perry, came to our house, we were immediately impressed. He took great care to protect our floors and was also extremely personable. It was also immediately apparent that Adam was very experienced and knowledgeable about installing our shutters. In summary, our entire experience with One Stop was PHENOMENAL! We will definitely use One Stop in the future for any of our decorating needs and because of our wonderful experience with Lisa and Adam, we would ask for them again. One final note- we also had a good experience with the staff that assisted in the scheduling. They, too were consistently courteous, knowledgeable and helpful. Thank you.
Kevin & Kathy M. - 08/25/16
Rick was very helpful in helping us make a selection for our bathroom window. We are very pleased with how it looks!
Linda P. - 08/24/16
Nichol was very helpful in assisting me in determining what I wanted in my space. She also listened to my likes and dislikes and was able to help me choose the right fabric. Adam and Nichol came for installation and they were friendly, and installed the rods and curtains in a timely fashion. They cleaned up the packing materials and made sure my seat cushion and curtains looked perfect before they left. I will recommend One Stop, and Nichol and Adam, to my friends and family. Awesome customer service!
Jeanne C. - 08/23/16
Very professional and friendly. I am very satisfied with my experience.
Diane S. - 08/22/16
Bob is highly professional, knowledgeable, and personable. We are so happy to have been able to work with such an experienced person.
Julie J. - 08/03/16
I have had such positive experiences through the years with One Stop Decorating. I have purchased several sets of blinds, wallpaper and fabric. Every person who helped me at the Shawnee store, on the phone and in my home has been friendly, helpful, knowledgeable and efficient. I am always confident in recommending your company!
Susan H. - 08/02/16
I was a customer in 1995 and very satisfied then, therefore, very comfortable returning to your business this year.
Michael & Frances K. - 07/26/16
Really good experience start to finish. Thank you!
Bill O. - 07/25/16
Obviously we were very pleased with our interactions with all of the staff. Bob was very thorough and the installation went smoothly. We will definitely recommend One Stop Decorating to friends.
Diane H. - 07/24/16
The installer was here before his scheduled time which is GREAT! Lucas was very courteous and professional. The job was done quickly and efficiently and he made sure that everything worked and I knew how to operate it. Excellent experience!
John W. - 07/23/16
I have worked with Nichol for several years and she is the best. She understands what my husband and I like and that is why we continue calling her year after year. The installers have always been very cordial and knowledgeable. I was talking to Lucas on Saturday while he was installing our blinds, etc asking him how he came to do what he was doing and how he liked OSD. He just raved about OSD and loved working for them. That says a lot. Thanks for your wonderful service and you will be hearing from us again.
D’Ann H. - 07/21/16
Kayla was a pleasure to work with. I chose to go with custom shutters throughout and Kayla was able to give me the look I wanted, with the quality assurance of a Hunter Douglas product, at a price that fit comfortably within my budget. Her accuracy in measuring and the precision and professionalism of Adam and Lucas during the install reassured me I made the right decision in choosing OSD. I would recommend them to everyone!
Mel S. - 06/16/16
Love the blinds. Great job installing them. Thank you!
Meladee P. - 06/16/16
I’ve already told several of my friends and neighbors how happy I am with your services. I also really appreciate the professionalism of the people that I have worked with. They truly seem knowledgeable about what they do.
Donna F. - 06/15/16
We had a good experience shopping for the product (lots to choose from) and were very satisfied with our installer. I love my new motorized roller shades! I would definitely recommend One Stop Decorating to family, friends and neighbors.
Brenda K. - 06/13/16
I’ve used One Stop now for three separate occasions in my home and have never been disappointed. I’m always very pleased with the level and quality of service. I will always use them for my home decorating projects! Thank you!
Yvonee O. - 06/13/16
We were so impressed with the effort and determination it took to professionally install our new skylight shades. Our installers, Brian and Jeff, maintained a “can do” attitude as they overcame various challenges and still took the time to make sure that the product was fully functionally in place. We expect to enjoy our new shades for many years to come.
Simone K. - 06/01/16
I would ask to work with Courtney again. She was great and specifically found solutions for my issues.
Casey W. - 05/25/16
My experience with One Stop Decorating was absolutely fantastic!! The people I spoke with on the phone were so helpful and friendly. Bob is so very friendly and knowledgeable—he really knows his stuff!! We had OSD do our kitchen and family room blinds back in 2012, and were extremely satisfied. I called OSD first when we decided to put Plantation shutters in our living room and dining room this past April. Since it had been several years, I also called two other companies for estimates. One of the bids was higher than OSD, the other lower. But it was the way I was treated by the OSD staff and the confidence I felt with Bob that helped me make my decision. I was so surprised to get the phone call from a very sweet girl saying my shutters were in (much earlier than I had expected)!! And Lucas was amazing also!! I was told that the installation would take about 3 hours, and that’s what it took!! Then he cleaned up really well and went over everything I needed to know about the use and care of my shutters. I can’t say enough about how wonderful everyone is at OSD – I will definitely recommend this company to my friends. I already have some new shades picked out for our next project (master bedroom and sitting room). I will definitely be calling One Stop Decorating when we’re ready for the new shades!!
Jo D. - 05/25/16
We have done business with your company for several years and have always been satisfied. Thank you for providing good products and service.
Barbara R. - 05/24/16
This was my third time purchasing window coverings from One Stop. I have always been pleased with the service and products. This time I worked with Kelsey, and she was absolutely a delight to work with. I had her to my home for a relatively small project, but she did not rush me at all. Kelsey took the time to discuss future projects in my home as well, even though she knows I would not be purchasing anything additional on that day. I will definitely give Kelsey a call when I am ready to remodel more rooms and refer her to clients and friends! Thank you Kelsey! In addition, the young man who installed my shades (Jeff) was also wonderful. He was very professional, courteous, friendly and personable. Thank you!
Kristie F. - 05/17/16
What a pleasant experience it was to purchase window coverings from One Stop Decorating for our recently acquired home! The complete staff at One Stop Decorating was very pleasant, knowledgeable, helpful and friendly. They instilled confidence in both their business and product lines from the very first contact. Their customer communications were exceptional, particularly in today’s marketplace. There was always clarity of product and price, delivery dates, installation dates and installer identity. One Stop Decorating is a “first class” entity whose services we will always be happy to recommend to others. They are the best!
Charlotte A. - 05/15/16
Bob has been great to work with on our projects.
Mike L. - 05/10/16
I recommend OSD to everyone looking for window treatments!
Lindsey W. - 05/09/16
Job Well Done!!!
James A. - 05/09/16
The entire process with One Stop Decorating was a pleasant experience. The installation was the only experience of the many we endured in our moving process that went smoothly. I can say only positive comments about the staff with whom I had the pleasure of working. Thank you One Stop for being the bright spot in an otherwise stressful moving experience.
Sheryl W. - 05/08/16
The entire staff has great people and communication skills!
Linda W. - 05/03/16
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