Everyone that worked with us has been exceptional so I want to mention them by name: Harun, Owen, Jr., the woman at the showroom (sorry I do not remember your name), and our first installer (again, I do not recall your name). It is quite unusual, I think, for everyone to demonstrate expertise and great customer service. Although the blinds are expensive, the old saying applies, “you get what you pay for”. I would purchase again from One Stop Decorating.