Testimonials
What our clients say
Our priority is to always ensure our clients become raving fans. Read through our client testimonials below, or check out these social sites to see our reviews.
Denise and Lucas were both excellent. Blinds were built sooner than anticipated and installation was fast. Very happy with entire experience. Overall we are very very pleased, however, we wished the Bulldogs would be in the office more so we could love on them! I was so pleased with several staff members. Dealt with Justin who always answered my concerns on several calls before ordering new shade. Denise was very efficient, helpful and explained all on ordering my shade. Lucas was very respectful and helped with not only installing but repaired item that needed repair too. I was so pleased I put OSD on a blog in KC giving high recommendations for others to use their service. Always extremely pleased when using your company. Thanks to everyone at One STop for giving our job excellent attention and service. We are happy with the look, quality and installation fo our window coverings. Only One hiccup: The electrical wires for our motorized shades were in an awkward spot such that the blinds were going to have to be installed extending beyond an inside mount situation. We didn’t realize this until Adam came to install the blinds. We were able to re-drill the holes and move the wires back, but this took additional time that Adam could have used to better advantage. If we had known this beforehand, we could have made the adjustment sooner and saved him time. Many thanks to Brandon for thoughtful production selection advice and to Adam, Lucas and Bobbi for careful installation and prompt delivery of additional parts. The One Stop team is awesome! Great job! They gave excellent suggestions that made the project even better than I thought. They were professional and respected my time. Installation was fast yet he took the time to assure it looked great. Installation went very smoothly & he took the time to measure all my other windows in case I wanted to get additional blinds. This is the second house that we used your firm for shutters and are totally satisfied. Referred you to friends and they also had blinds put in. I have been beyond pleased with One Stop Decorating and recommend your company to all friends. You have now completed shutters and shades for every window in my home and I love them all. Rick Lundy is so knowledgeable, friendly, professional – I feel like I’m greeting a friend when he comes to my house. His standards are exacting – always double checking his measurements, offering great solutions and so much fun to work with. All of the installers are professional and efficient. They are super careful, clean everything up, ask me to check it all before they leave and you would never know they were here. Outstanding customer service is a hallmark of an excellent company. Thank you! There was one of our blinds that was not shipped on the original order but they communicated with us and came back a week later working around our schedule and completed the work. Very professional and would highly recommend. Thanks I am very, very satisfied with the customer service that I received from One Stop Decorating and Hunter Douglas. They both take customer satisfaction very seriously. The staff at One Stop and Hunter Douglas took a personal interest and made an extra effort to provide me with great customer satisfaction. In August 2018 we had three 6 foot long, 3 foot wide custom made motorized shades installed across 9 feet of glass wall. There was an immediate problem with the shades in that when fully extended they each twisted away from the window on the bottom left side about 2 inches. One Stop inspected the installation and working with Hunter Douglas replaced the shades two more times with the same style and color. Both replacements had the same problem as the original installation. One Stop and Hunter Douglas decided to replace the shades with a similar style and color. Hunter Douglas sent me 10 samples, one was selected, they were installed in November 2018, they hang perfectly and look great. All this extra effort with no additional cost. Many, many thanks to the One Stop people, Bobbi, Nichole, Brian, Ryan and Jeff. Also, many, many thanks to Jeffrey at Hunter Douglas. I will definitely choose One Stop and Hunter Douglas products in the future.
