OSD installed our window treatments today. With Rick’s assistance and recommendations our windows and outdoor shade all look amazing. The entire OSD team kept us abreast of the install time along with emails that included pics of the installers that were to take care of us. The install went without a hitch. The team has many years of experience in the window treatment business. The entire team stopped by toward the end of the install to ensure we were satisfied. CUSTOMER SERVICE was beyond what we anticipated! We are sitting here just enamored with how Rick’s suggestions helped us make our place come together. Honestly- Rick’s experience, suggestions and guidance certainly benefitted us. We hope all goes well for your OSD experience and expect nothing less than excellence for your project.